Refund policy
At Artesian Fusion, customer satisfaction is our priority. Since our product is a consumable, we handle returns on a case-by-case basis. Customers must request a return by contacting us at orders@artesianfusion.com within 7 days of delivery.
- Condition for Returns: Products must be in pristine condition to qualify for a refund.
- Return Shipping Costs: Artesian Fusion covers the return shipping costs.
- Refund Options: We offer full refunds to the original payment method.
For return requests, please include your order number and a brief explanation in your email.